Two Taxpayer Advocates in one!

January 7th, 2010 by Joe Kristan

Taxpayer Advocate Nina Olson came out with her annual report yesterday. She says of the IRS, “This level of service is unacceptable.”
Funny. Not long ago she led the charge to shut down the pilot program to have private collection agencies collect some overdue federal taxes. Based on her criticisms of private collection, you’d have thought IRS was the gold standard of customer service.

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